1. Refund Policy:
    • We offer a 7-day money-back guarantee for most of our products. If you are not satisfied with your purchase, you may request a refund within this period.
  2. Return Policy:
    • We accept returns for products that are damaged, defective, or not as described. Please notify us within 7 days of receiving the item to be eligible for a return.
  3. Conditions for Refunds and Returns:
    • The item must be in its original condition, unopened, and unused.
    • All original packaging, tags, and labels must be intact.
    • Any product that has been tampered with or is missing parts will not be eligible for a refund or return.
  4. Non-Refundable and Non-Returnable Items:
    • Certain products, such as personalized items or downloadable digital products, may not be eligible for refunds or returns. Please check the product description for specific details.
  5. Return Shipping:
    • If the return is due to our error (e.g., wrong item shipped, damaged product), we will bear the return shipping costs. Otherwise, the customer may be responsible for return shipping fees.
  6. Refund Process:
    • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within 7 Days to Request a Refund or Return:
    • To initiate a refund or return, please contact our customer support team through [contact method] with your order details and reason for the refund/return.
  8. Exchanges (if applicable):
    • In the case of damaged or defective products, we may offer exchanges for the same item or a similar product of equal value.
  9. Cancellation Policy:
    • If you wish to cancel an order before it has been shipped, please contact us immediately. Once the order is shipped, the refund and return policies will apply.
  10. Contact Information:
    • Email id : info@lightanimation.in
    • Customer care number +91-9352919272
  11. Delivery Time Approx 3 to 4 Days

Remember that it’s crucial to communicate your Refund and Returns Policy clearly on your Light Animation Store so that customers are aware of their rights and responsibilities when making a purchase.